If you need any help, please contact us by email: service@ailihen.com


Dear Customer,

Thank you for purchasing from AILIHEN!

Your satisfaction is our number one priority. We listen to our customers very carefully and analyze problems from the customers’ perspective. All of our products are provided with a comprehensive warranty!

If you need any assistance, please do not hesitate to contact us, we’ll get back to you within 24 hours.

Contact Us
Email: service@ailihen.com


12 Months Worry-Free Warranty

Please kindly be advised that ALL AILIHEN headphone has a full 12 months warranty. If your product does not meet your needs within this period, feel free to contact us and let us know what we can do to help you. Just enjoy the reassurance of our worry-free warranty.

Free Lifetime Technical Support

Has any problem on how to get your AILIHEN product to work properly? Contact our friendly, knowledgeable support team. We’re always here to help!

Warranty Limitations

Defects that have resulted from improper or unreasonable use or maintenance, accident, excess moisture, insects, improper packing, lightning, power surges, or unauthorized tampering, alteration or modification are not covered.